Hard Reset - iMate SP3i Smart Phone

Posted by Administrator on Dec 22, 2006

Before performing a hard reset on your iMate SP3i, be sure to start with your phone powered off first and then follow the steps below.

1. Press and hold soft1 and soft2 keys.
2. Press and hold power button for around 1 to 1.5 seconds. Release power button. Keep hold soft1 and soft2 keys.
3. Later, screen shoould show instructions to ask user to press ‘0′ key to reset to factory default.
4. Press ‘0′ within the timeout period, which is only several seconds only.
5. If no instruction is shown on the screen, repeat steps 1 to 4.
The timing is sensitive.

It’s too bad the iMate SP3i manual has no instructions on hard resetting your phone.


Outlook Directory - Outlook and Outlook Express

Posted by Administrator on Aug 18, 2006

Looking for a site that offers links, information and resources for Microsoft Outlook and Outlook Express? Find resources and a coming blog at www.outlook-express.net / Outlook Express - Find common answers to issues related to these two powerful email clients from Microsoft.

We invite visitors to submit questions regarding issues related specifically Microsoft Outlook and Outlook Express. Are you a vendor that offers 3rd party solutions for Microsoft Outlook products? Ask about advertising on our site today.


Internet Explorer Help

Posted by Administrator on Aug 18, 2006

Internet Explorer / IE users can visit a new site being developed to specifically help IE users by providing a directory to Internet Explorer resources and a blog that will address specific issues users are experiencing with this web browser. Visit the site today at www.internet-explorer.net / Internet Explorer

IE experts are invited to help develop this community site and users are encouraged to submit questions they need support with regarding the various version in use including IE 5, 6, and 7.


Dedicated Servers - What If Your Provider Is Acquired?

Posted by Administrator on Mar 2, 2006

If your company utilizes hosted dedicated servers as mine does you’ll invariably run into this scenario…

For the past eight years I’ve had a great relationship with a personal friend who’s company provided my dedicated hosting servers, colocation, bandwidth, and management. Over those years I’ve had awesome phone tech support. If I had a server issue I simply picked up the phone and whatever needed to be done was done.

In January 2006, the company that provided my servers for me, was sold. I soon found out that the new company that acquired my dedicated machines did not offer any phone support. During the changing of the guard an issue came up with one of my machines.

I filled out several trouble tickets which were never responded to….after 3-4 days of filling out trouble tickets I finally made contact. Now it’s been a week and still no resolution to the issue.

It’s one of those things you tend to overlook, but its an important factor to consider if your company uses server colocation, dedicated servers, or fully managed servers.

There are clauses you can have added to your service aggreement in the event your colocation service decides to sell. I’ll be writing about this some more in a future post.

This same process applies to companies that require business web hosting. So before you sign up for your next dedicated server or business web hosting package be sure to ask you provider what will happen in the event the company is sold or acquired.


Internet Usage Highest While At Work

Posted by Administrator on Feb 19, 2006

I’ve been looking at web statistics for years and I don’t think I’ve ever seen an article that addresses the use of using the Internet for personal use while employees are at work. The image below represents a typical graph from any one of my customers. Over and over the stats always look the same. Internet usage is highest during normal business hours.

internet usage statistics

I know some of this usage is for legitimate business purposes, but I bet most employers would be shocked to see the percentage of Internet usage for business vs. Internet usage for personal use. When you translate this into productivity….Are employees being as productive as they could be if they didn’t have Internet access in the work place.

In looking at a wide spectrum of sites that I host for customers some are b2b sites, but many are not. The stats always look roughly the same. Non-business related sites have the same usage pattern as non-business related web sites.

Are you a Dallas Fort Worth business that has done any Internet usage studies on employee Internet usage? Share your data with our visitors.